Jamaica gets 600 new services sector jobs

Services sector expected to provide even more jobs in Jamaica in the future

KINGSTON, JAMAICA — The opening of a new office in Kingston has created some 600 jobs in Jamaica, with hundreds more expected to come onboard in the weeks ahead.

International outsourcing company Intelcia officially opened its new office in Jamaica last week — the first of its offices to be launched in the Caribbean.

jobs in Jamaica

Intelcia is expected to hire hundreds more Jamaicans in the months ahead.

It’s expected to also open a second office, in the Dominican Republic, in the near future.

According to a statement by the government, “The company, based in New Kingston, now employs 600 Jamaicans, with more persons to be engaged as the entity continues to build out its staff complement.”

Intelcia employs an estimated 40,000 people worldwide.

According to Intelcia CEO Karim Bernoussi, Jamaica is ripe for investment and the new jobs that come with it.

“Jamaica is the closest country because, in terms of culture, they are very close to the US culture,” he said.

“We believe that, here, we can develop our investment. We can develop our presence.

“We are really proud to have these persons join. This is just the start of our investment.”

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    More services sector jobs in Jamaica

    Intelcia’s expansion and the resultant boost in jobs come as Jamaica’s services sector has been reporting significant growth over the past two years.

    jobs in Jamaica

    Jamaican Minister of Industry, Investment and Commerce Aubyn Hill.

    In fact, Jamaican Minister of Industry, Investment and Commerce Aubyn Hill lauded the country’s services industry as “one of the fastest growing economic sectors in the country”.

    “Our global services sector has been averaging a 20 percent employment growth, which is among the highest in the world,” according to the minister.

    Hill has remained a strong proponent for the potential of the services sector.

    He recently encouraged a group of young men and women to pursue careers in the sector, lauding it as “a very good place to work.”

    Intelcia itself, according to the Jamaican government, “joins more than 70 firms operating in Jamaica’s global services sector, which has continued to thrive despite the disruption caused by the COVID-19 pandemic.”

    Job growth expected

    jobs in Jamaica

    Jamaica's services sector is experiencing major growth, leading to more jobs.

    Caribbean Employment Services Inc. CEO Joseph Boll was among the business leaders and other experts who earlier this year predicted Jamaica’s job growth would be driven by its services sector.

    Minister Hill last week confirmed data that seems to support this as he highlighted the industry’s exponential growth since the onset of the COVID-19 pandemic.

    Jamaica’s services sector grew by more than 15 percent in early 2021.

    Last year, it grew another 8.7 percent; and it’s already jumped 5.7 percent for the second quarter of 2022.

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